USA, Canada
2023
Taxi Service at Václav Havel Airport Prague to Be Provided by Uber
Uber becomes the new operator of the taxi service at Václav Havel Airport Prague from the spring of 2023, having won the concession procedure entered by two bidders. The winner of the tender guarantees a fixed fare price quoted in advance, 24/7 service availability, and a fleet of up to five-year-old mainly upper middle-class cars.

“Taxi service is key for us. In the concession procedure, we emphasised the requirements of passengers, who above all want to know the price in advance. The new taxi operator will provide its services under the constant control of the airport. All rides, even those outside of Prague, must comply with the maximum price regulation,” Jakub Puchalský, Member of the Prague Airport Board of Directors, said.

“The world is changing dynamically, and if we don’t want to be left behind, we have to respond to this development, among other things, by continuously improving our customer service offer. I believe that the new operator of the taxi service will fulfil the airport management expectations they have of them in this regard,” Zbyněk Stanjura, Minister of Finance, added.

The current operators' contracts terminate in January 2023. The new taxi operator will start preparations immediately after signing the agreement so that they can offer their services as soon as possible after the end of the existing cooperation. The operator will have the obligation to determine the final price before each ride, which will be calculated by their software. The resulting fare must not exceed the agreed price, even when changing the route or waiting in a traffic jam.